Make customer reviews easier

Happy Customers.
Too Few Google Reviews?

Many satisfied customers never leave a review—not because they are unhappy, but because they are busy or unsure what to write. Review Ginni makes the process easier.

Customers scan, answer a few questions and receive an editable review draft based on their genuine experience.

No app download • Customised for your business • Customer stays in control

Review Ginni

Scan to share your experience

No app needed

ScanAnswerReview ready

Your customers may be happy. But reviewing still feels like work.

A blank review box can be surprisingly difficult. Even customers who genuinely appreciate your service may leave without posting anything.

I'll do it later

Customers leave with good intentions, get busy and eventually forget.

What should I write?

They want to support your business but struggle to put their experience into words.

It takes too long

Typing a meaningful review feels inconvenient when customers are in a hurry.

The result? Your online reviews may not reflect how many customers genuinely value your service.

See How Review Ginni Helps
Meet Review Ginni

A guided review journey for genuine customers

Review Ginni replaces the intimidating blank review box with a few simple questions. It uses the customer's answers to prepare an editable draft, making it easier for them to express what they genuinely experienced.

Less effort for customers

A few simple questions replace the blank review box.

More meaningful feedback

Answers turn into clear, specific wording about your service.

Complete customer control

The customer edits the draft and decides whether to post.

Before Review Ginni

  • Open blank review box
  • Think about what to write
  • Postpone it
  • Eventually forget

With Review Ginni

  • Scan QR
  • Answer simple questions
  • Review an editable draft
  • Decide whether to post
How it works

Four simple steps. No app required.

  1. Step 1

    Scan

    The customer scans your customised Review Ginni QR code.

  2. Step 2

    Answer

    They answer a few quick questions about their actual experience.

  3. Step 3

    Review and edit

    Review Ginni prepares an editable draft using their answers.

  4. Step 4

    Continue to Google

    The customer decides whether to edit, copy and post the review.

Review Ginni assists with wording. It never posts on behalf of the customer.

Book a Personalised Walkthrough
Product experience preview

See the experience through your customer's eyes

A visual walkthrough of the customer journey. These screens are for demonstration only — nothing is generated or posted here.

Screen 1 of 5

Welcome! Tell us about your experience.

Who it's for

Built for businesses where customer trust matters

Review Ginni can be customised around your services, customer journey and Google Business Profile.

Clinics and Doctors

Help patients describe their overall service experience without asking them to share sensitive medical information.

Suitable for your business?

Physiotherapy Clinics

Make it easier to share feedback about staff support, facilities and the overall clinic experience.

Suitable for your business?

Diagnostic Labs

Capture genuine feedback about booking, sample collection, staff behaviour and service.

Suitable for your business?

Salons and Parlours

Help customers describe the service, staff, ambience and overall experience.

Suitable for your business?

Restaurants and Cafés

Make it easier to share genuine feedback about food, service and atmosphere.

Suitable for your business?

Other Local Businesses

Adapt the experience for gyms, coaching classes, pet clinics, boutiques and professional services.

Suitable for your business?
Features

Make every review opportunity easier

Custom QR experience

Give customers a simple review starting point at your counter, reception or checkout.

No app download

Customers can open the experience directly in their mobile browser.

Business-specific questions

Questions can be tailored to your services and customer journey.

Editable review drafts

Customers can review and change the wording before deciding whether to post.

Google review-page navigation

Make it easier for customers to reach your existing Google review page.

Multi-industry flexibility

Use the same core solution for clinics, labs, salons, restaurants and other businesses.

Customer feedback insights

Understand what customers appreciate and where their experience could improve.

Available depending on plan

Custom business branding

Present a review journey that feels connected to your brand.

Available depending on plan

Helpful for customers. Valuable for businesses.

For customers

  • No intimidating blank text box
  • Simple guided questions
  • Less typing effort
  • Ability to edit the draft
  • Complete choice over posting

For businesses

  • Easier review-request process
  • Customised QR experience
  • More structured customer feedback
  • Better understanding of customer sentiment
  • A professional post-service journey
Review Ginni supports genuine, balanced feedback. It does not influence ratings or selectively request only positive reviews.
Pilot programme

Designed around real local-business challenges

Pimpri-Chinchwad, Maharashtra

Review Ginni is being piloted with a physiotherapy clinic in Pimpri-Chinchwad to understand how local businesses can make the customer review journey quicker, clearer and easier.

Verified client logo

Placeholder — added once approved

Measured results

Placeholder — published only when measured

Verified client story coming soon

We publish testimonials, photographs and results only after the client has reviewed and approved them.

Approved client photograph placeholder

Book a free demo

See how Review Ginni would work for your business

Share a few details and we will walk you through the customer journey, answer your questions and show how the experience can be customised for your services.

  • A short, no-pressure walkthrough
  • No obligation to purchase
  • Questions answered directly

Prefer to chat instead?

Message us on WhatsApp and we will reply with available demo slots.

Chat on WhatsApp

Your details are used only to arrange and follow up on your demo.

FAQs

Questions business owners ask us

Make it easier for your customers to share their experience

Book a free personalised demo and see the full customer journey — from QR scan to editable draft — built around your business.